Support
Support cases and help center
Total Cases
6
all time
Open
2
needs attention
In Progress
2
being worked on
Resolved
2
completed
| SUP-001 | Payment gateway timeout on ₹2,50,000 transaction | Payment | High | Open | Platform Support | 11 Mar 2026 |
| SUP-002 | Bulk talent import failing with CSV error | Technical | Medium | In Progress | Kiran Shetty | 10 Mar 2026 |
| SUP-003 | Request to increase API rate limit | Feature | Low | Open | Platform Support | 09 Mar 2026 |
| SUP-004 | Contract e-sign not triggering Digio | Technical | High | Resolved | Sneha Kapoor | 07 Mar 2026 |
| SUP-005 | WhatsApp template approval pending | Integration | Medium | Resolved | Platform Support | 05 Mar 2026 |
| SUP-006 | Invoice GST calculation incorrect | Billing | High | In Progress | Vikram Joshi | 04 Mar 2026 |